FAQ

1. Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery (COD) is available for eligible and serviceable locations across India.

2. How long does delivery take?
Orders are generally delivered within 4–7 business days, depending on your location and courier service.

3. How can I track my order?
Once your order has been shipped, tracking details will be shared via SMS or email, where available.

4. What payment methods do you accept?
We accept UPI, Debit Cards, Credit Cards, Net Banking, and Cash on Delivery for eligible orders.

5. What is your return and refund policy?
If you receive a damaged, defective, or incorrect product, please contact our support team as soon as possible. For complete details, please refer to our Return & Refund Policy.

6. Can I cancel my order?
If your order has not been shipped, contact us as soon as possible to request cancellation. Once an order has been shipped, cancellation may not be possible.

7. Do you deliver across India?
Yes, we deliver to most serviceable locations across India. Delivery availability may vary depending on your location.

8. How can I contact customer support?
You can contact us through our Contact Us page or email us at thezenkora@gmail.com. Our team will get back to you as soon as possible.

9. Are online payments secure?
Yes. Online payments are processed through secure payment gateways designed to protect your payment information.

10. Why should I shop with Zenkora?
At Zenkora, we focus on carefully selected products, convenient shopping, secure payments, reliable delivery, and customer support to provide you with a smooth shopping experience.